Platform Guide

Documents, hand-carried
airport to airport.

No cargo. No customs delays. A verified traveller picks up your document at the departure airport — your representative collects it at arrival.

$47
avg saving vs DHL
1 day
Mumbai → Dubai
100%
passport-verified travellers
20+
daily flights India–UAE
Sender Guide

How to send a document

From posting your request to your representative collecting the document — here's every step.

📝
Step 1

Post your delivery request

Choose your route (Mumbai→Dubai, Delhi→Abu Dhabi etc.), set the airport meeting points, describe the document, and pick a date. Takes 2 minutes.

🤝
Step 2

Get matched with a traveller

See verified travellers flying your exact route. Browse their KYC status, rating, and delivery history. Chat before accepting — you choose who carries your document.

💳
Step 3

Payment goes into escrow

Money is held securely by Stripe escrow. The traveller cannot touch it until your representative confirms receipt at the destination airport.

✈️
Step 4 ⭐ Key moment

Airport handoff at departure

You meet the traveller at the agreed spot in the departure terminal. Both confirm handoff in the app — this is the "delivery clock starts" moment.

📍 Your side
You hand the sealed envelope
📍 Their side
Traveller takes it on the plane
📡
Step 5

Track in real time

Follow the flight live. You get push notifications: Handoff Confirmed → In Flight → Landed → Collected at Arrival. Share the tracking link with anyone.

Step 6

Representative collects at arrival

Your representative meets the traveller at the arrival airport, confirms receipt in the app — escrow releases automatically. Done in 1 day.

Live Delivery Flow

Posted
Matched
In Flight
📦
Collected
EK505 Mumbai→Dubai · Est. arrival 14:30 GST

What you can send

Employment Certificates
University Degrees
Visa Applications
Legal Documents
Medical Records
Business Contracts
Cash / Valuables
Prohibited items
Example — Mumbai → Dubai
Where does your $45 go?
Sender pays $51.75
Base delivery price $45.00
DocFly platform fee (15%) $6.75
DocFly escrow
Traveller earns $37.00
Base delivery price $45.00
DocFly commission (18%) −$8.00
DocFly keeps
Escrow · KYC · Support · Platform
$14.75
DHL Express same route
$85–120 Save ~$47
Traveller Guide

Turn your flights into income

Already flying Mumbai→Dubai? Carry 1–3 envelopes and earn $38–85 per flight. Takes 10 minutes of your time.

✈️
Step 1

Register your trip

Enter your departure city, destination, flight date, and flight number. Takes 60 seconds. You can carry 1–5 envelopes.

🔍
Step 2

Browse & accept deliveries

See matching requests for your route. Review sender profiles, document types, and prices. Accept only what you're comfortable with — no pressure.

🛫
Step 3

Meet sender at departure airport

Meet at the agreed spot in the terminal (before security). Collect the sealed envelope. Both confirm in the app — the clock starts, escrow is locked.

🛬
Step 4

Hand over at arrival airport

After landing, meet the recipient's representative. Verify their identity in the app. Hand over the envelope, confirm delivery — done in 5 minutes.

💸
Step 5

Get paid instantly

Escrow releases to your wallet the moment delivery is confirmed. Withdraw to your bank, PayPal, or use on your next booking.

Earnings Calculator

12345
Per flight
$86
after DocFly fee
$344
Monthly (4 flights)
$4,128
Yearly (48 flights)

Traveller rules

Keep document in sealed envelope at all times
Use in-app messaging for all communication
Confirm pickup and delivery within 1 hour
Never open or inspect document contents
Never accept payment outside DocFly
Trust & Safety

How we keep everyone safe

Every layer of DocFly is built around trust, accountability, and money-back guarantees.

🪪

KYC Identity Verification

Every user verifies government ID + selfie via Sumsub before any delivery. Unverified accounts cannot participate.

🔐

Stripe Escrow

Payment is locked in escrow until recipient confirms delivery. Full refund if delivery fails. Traveller can never access funds early.

✈️

AeroDataBox Flight Verification

We verify the traveller's flight number is real and matches the route. Fake trips are rejected automatically.

📋

Document Compliance Review

Every delivery request is reviewed before matching. Prohibited content is rejected and the account flagged immediately.

Bilateral Rating System

Both parties rate each other after every delivery. Users below 3.5 stars are suspended pending review.

📞

24/7 Support

Our team responds within 2 hours for active deliveries. We step in immediately if anything goes wrong and always protect the honest party.

Powered by industry-leading technology

Stripe
Payments & Escrow
Sumsub
KYC Verification
AeroDataBox
Flight Verification
AES-256
Data Encryption
FAQ

Frequently asked questions

Yes, completely. Carrying documents for someone on a flight is legal in all our operating countries. Our compliance team reviews every request to ensure only legal documents are transported. Travellers declare the contents accurately at customs.
In the rare event of loss, contact support within 48 hours. We investigate the traveller's account and issue a platform credit for the delivery fee. All claims are reviewed within 5 business days. In practice, every delivery is confirmed via app — if the traveller doesn't confirm, their escrow is withheld.
Every traveller has passed KYC (government ID + selfie match), has their flight verified via AeroDataBox, and has a public rating from previous deliveries. You can chat with them before accepting. You choose who carries your document.
Mumbai→Dubai takes 1 day. The delivery happens on the traveller's actual flight, so you see the exact flight number and arrival time when you confirm the match. For urgent same-day delivery, use the Urgent flag.
DocFly is designed for flat documents only — envelopes up to A4 size, under 200g. We do not support packages, valuables, cash, or any controlled substances. This keeps travellers legally protected.
View all FAQs →

Ready to get started?

Join thousands of Indians and Filipinos in the UAE who trust DocFly to move their most important documents.